Shipping policy

At AVELLO, we believe premium products deserve fast and reliable delivery.

Order Processing Orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time & Locations To ensure the fastest delivery, most of our products are shipped directly from our partner warehouses within the United States.

Standard US Shipping: 3–7 business days (for items stocked in our US warehouses).
International Warehouses:

Orders are fulfilled from our U.S. fulfillment centers whenever inventory is available. Some products may be shipped from international fulfillment partners. Shipping times displayed at checkout always apply.

Shipping Costs

Free Shipping on all orders.
No hidden fees or unexpected customs duties at checkout.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to update.

Incorrect Shipping Address Please ensure your shipping address is correct before placing your order. AVELLO cannot be held responsible for orders shipped to incorrectly entered addresses.

Damaged or Lost Packages If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery or the expected delivery date. Our team will work quickly to resolve the issue.